IT Support Packages

IT support packages tailored to suit your business’s IT needs and budget. Our Small Business IT Packages offer three different levels of IT support with the option to customise your package with additional bolt-on extras.

Designed for businesses with 1 to 5 users, the packages are priced monthly with no initial one-off setup fee. 

The Essential IT Support Package 

The Essential Support package is perfect for users who want support only.

You may already have a cloud email and storage supplied, e.g., use Microsoft 365, Google Suite or Dropbox, and are happy to continue paying for these licences elsewhere.

All service calls are included in the monthly cost. 

£20 plus VAT per month, per user

The Standard IT Support Package 

The Standard IT Support package is perfect for users who would like DHCOIT to manage their storage and email needs via Microsoft 365 along with the basic benefits of the Essential Support package. 

All service calls are included in the monthly cost. 

£30 plus VAT per month, per user

The All-In IT Support Package 

The All-In IT Support package is designed for users who are looking for extra security, backup and peace of mind.

In addition to the benefits of the Essential support and Standard support packages, the All In Support package offers additional email security and Microsoft 365 Backup. 

All service calls are included in the monthly cost. 

£38 plus VAT per month, per user

Additional Bolt-Ons

Onsite Support

From £50 plus VAT per hour.
The full scope of the work will be discussed before work commences. 

Data Migration

Tailored quote, based on amount of data and source of data. 
Migration of your emails and documents to M365 
IT services

New User/Computer Set Up 

£100 plus VAT per user/device 
*Equipment not included within the price 

Other Hardware Setup 

£50 plus VAT per item  (Routers, switches etc. )
*Price does not include supply of equipment 

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IT Tip

Ensuring your IT systems are set up correctly from the get-go can help your business to be efficient and grow. 

IT Support Package FAQs

How much does an IT support package cost? 

I already have my IT systems set up. What are the benefits of outsourcing it?

Do the Small Business IT Packages have a fixed contract length?

There For You When You Need Us…

Friendly Help Desk Support

90-min Response Time within Business Hours

Start Work in 3 Hours of Ticket Submission

4.9 out of 5 in Independent Reviews

Meeting All Your IT Needs

As well as IT Support, we also offer a range of other IT services to meet your needs.

IT Experts Throughout Scotland and North England

With seven offices, including Hawick, Haddington and Penrith, we offer IT support to small businesses across Scotland and North England.